Care gap intelligence and patient engagement for health plans and providers

Close more care gaps. Protect your quality revenue.

Marples finds care gaps using NCQA HEDIS standards, reaches each patient the right way and puts the next step in the systems your teams already use.

A doctor talks with an older patient at home
Measure watchlist
Illustrative view
Controlling high blood pressureOn track
Statin adherenceWatch
Eye exam for patients with diabetesAt risk
Early warning: eye exam rate is below target. Outreach is drafted for approval.
SOC 2 certified
SWaM certified in Virginia
Built on NCQA HEDIS MY 2026
The challenge

Quality performance is won or lost one patient at a time.

Visibility arrives too late

Gap reports arrive too late. A missed refill in April is a missed measure in December.

Outreach does not connect

Mailers and call lists reach few patients.

Capacity is the constraint

Teams spend hours building lists instead of closing gaps.

The solution

One closed loop: find, engage, measure.

STEP 1

Identify

Every patient is checked against NCQA HEDIS MY 2026. Each gap shows why it is open.

STEP 2

Engage

Marples ranks who to contact and drafts the message. Your care team reviews any message with clinical details before it goes out through a secure link.

STEP 3

Measure

Track closures by measure, provider and channel. Put outreach dollars where they work.

HOW WE WORK

The power of AI, with guardrails.

Responsible recommendations for careful decisions.

Who we serve

Built for teams accountable for quality.

A team reviews results together around a conference table

Health plans

Medicare Advantage and Medicaid managed care
  • See Star and HEDIS risk early
  • Protect quality bonuses and state withholds
  • Scale outreach without adding staff
The outcome: fewer year-end surprises, more quality revenue.
See Marples for health plans →
A hospital building with a covered patient entrance

Providers

FQHCs, rural clinics, free clinics and health systems
  • See every open gap on your panel
  • Return staff hours to patient care
  • Reach patients by text, in their preferred language
The outcome: more patients get recommended care, with the staff you have.
See Marples for providers →
How a pilot works

Six weeks. Your data. A ranked list your team can act on.

Step 1

Share your data

We start with four data sets: member or patient, clinical, claims and pharmacy data. Adding more data makes our recommendations more accurate.

Step 2

Get your priority list

Marples ranks the people to focus on first and shows why.

Step 3

Review and send

At the end of the pilot, Marples drafts a personalized message for each person. Your care management team reviews any message with clinical details and decides what to send through a secure link. Routine reminders don't need a review each time.

See how much quality revenue Marples can recover for you.

One working session. Your measures, your population.

An older man smiles while reading a text on his phone